F.A.Q.

QUESTIONS AND ANSWERS

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Frequently asked questionS

How can WE help? PLEASE SEE THE ANSWERS TO THESE FREQUENTLY ASKED QUESTIONS, OR SEND US AN EMAIL

Account

Do I need to create an account to order?

Nope. But it is recommended as it will make order history and tracking easier.

AVAILABILITY

WHY ARE SOME PRODUCTS NO LONGER AVAILABLE?

WE ARE A SEASONAL COLLECTIVE, WITH NEW DESIGNS RELEASED SEASONALLY. THOUGH WE MAY MAKE POPULAR DESIGNS AVAILABLE POST-SEASON, OR THROUGH COLABS. OUR NEWEST DESIGNS ARE HERE.

Orders

Can I change or cancel my order?

PLEASE EMAIL US AS QUICKLY AS POSSIBLE AND WE WILL DO OUR BEST TO SORT OUT ANY ISSUES. TO SERVE MULTIPLE COUNTRIES WE UTILIZE A "PRINT-ON-DEMAND" SUPPLY CHAIN, SO SOME PRODUCTS ARE SHIPPED BY THIRD PARTIES WHICH MAY LIMIT OUR ABILITY TO MAKE CHANGES AFTER ORDERING. PLEASE FEEL FREE TO EMAIL WITH ANY QUESTIONS PRIOR TO ORDERING. 

Can you exchange items?

Unfortunately, we cannot offer exchanges. If you need a different size or color of an item, you will need to place a new order and return the item that does not fit. If you order the same model again in a different color or size, we can ensure that you can keep any discount that may have been granted on the original order. The unused returned item will be refunded as soon as it arrives at our warehouse.

Shipping & Returns

Which countries do we serve?

We are currently shipping to the United States, and will be adding Japan In late 2026.  For shipping to other countries, please contact us.

How much does the shipping cost?

WE CURRENTLY OFFER A LOW FLAT RATE PER PIECE TO THE USA. WE USUALLY ALSO OFFER FREE SHIPPING TO OUR DOMESTIC MARKETS OF THE US AND JAPAN ON ORDERS ABOVE A CERTAIN AMOUT (LISTED ON THE HOMEPAGE).

Which shipping methods do you offer?

OUR SYSTEM WILL CALCULATE THE BEST SHIPPER FOR YOUR ADDRESS/COUNTRY. PLEASE REACH OUT TO US AT THE EMAIL BELOW IF YOU HAVE AN SPECIFIC CONCERNS.

Payment

What types of credit cards do you accept?

We accept APPLE PAY, GOOGLE PAY, Visa, MasterCard and American Express. YOU MAY ALSO USE PAYPAL.

Do you save my bank details?

Absolutely not. We never have access to this information. It is the company Stripe that deals with it.

OUR FITS

WHAT IS THE DIFFERENCE BETWEEN PREMIUM AND BASIC TEES?

DEPENDING ON THE VIBE, SOME OF OUR DESIGNS ARE OFFERED ON OUR STANDARD FIT SHIRT, AND OTHERS ON A PREMIUM SHIRT WITH A MORE BESPOKE FIT (WHICH WILL BE DETAILED IN THE PRODUCT DESCRIPTION). BUT EVEN OUR STANDARD TSHIRTS ARE GREAT QUALITY WITH THICKER THAN AVERAGE FABRICS.

WHAT ARE THE DIFFERENT FITS?

WE OFFER SEVERAL FITS SO PLEASE NOTE INDIVIDUAL PRODUCT DESCRIPTIONS: STANDARD FIT TSHIRTS; OVERSIZED SHIRTS WITH DROP SHOULDERS, ROOMIER TORSO AND LONGER LENGTH; AS WELL AS A BOX CUT WHICH GIVES MORE STRUCTURE THAN THE OVERSIZED FIT WITH A SHORTER SHIRT LENGTH.

Get in touch

Have questions about your order, or a product?