F.A.Q.

YOU HAVE QUESTIONS, WE HAVE ANSWERS

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Frequently asked questionS

How can WE help? PLEASE SEE THE ANSWERS TO THESE FREQUENTLY ASKED QUESTIONS, OR SEND US AN EMAIL

Orders

Can I change or cancel my order?

Unfortunately we cannot change your order after you have placed it as we use a "PRINT-ON-DEMAND" SUPPLY CHAIN.  BUT PLEASE EMAIL US AND WE WILL DO OUR BEST TO SORT OUT ANY ISSUES.

Can you exchange items?

Unfortunately, we cannot offer exchanges. If you need a different size or color of an item, you will need to place a new order and return the item that does not fit. If you order the same model again in a different color or size, we can ensure that you can keep any discount that may have been granted on the original order. The unused returned item will be refunded as soon as it arrives at our warehouse.

Shipping & Returns

Which countries do we serve?

We are currently shipping to the United States, and will be adding Japan IN 2026.  For shipping to other countries, please contact us.

How much does the shipping cost?

WE CURRENTLY OFFER A LOW FLAT RATE PER PIECE TO THE USA.

Which shipping methods do you offer?

OUR SYSTEM WILL CALCULATE THE BEST SHIPPER FOR YOUR ADDRESS/COUNTRY. PLEASE REACH OUT TO US AT THE EMAIL BELOW IF YOU HAVE AN SPECIFIC CONCERNS.

Account

Do I necessarily have to create an account to order?

Nope. But it is recommended as it will make order history and tracking easier.

Do you save my bank details?

Absolutely not. We never have access to this information. It is the company Stripe that deals with it.

Payment

What types of credit cards do you accept?

We accept APPLE PAY, GOOGLE PAY, Visa, MasterCard and American Express. YOU MAY ALSO USE PAYPAL.

OUR FITS

WHAT IS THE DIFFERENCE BETWEEN PREMIUM AND BASIC TEES?

DEPENDING ON THE VIBE, SOME OF OUR DESIGNS ARE OFFERED ON A BASIC STANDARD FIT SHIRT, AND OTHERS ON A PREMIUM TSHIRT WITH A MORE BESPOKE FIT. OUR BASIC TSHIRTS ARE STILL GREAT QUALITY.

WHAT ARE THE DIFFERENT FITS?

WE OFFER SEVERAL FITS SO PLEASE NOTE INDIVIDUAL PRODUCT DESCRIPTIONS: STANDARD FIT TSHIRTS; OVERSIZED TSHIRTS WITH DROP SHOULDERS, ROOMIER TORSO AND LONGER LENGTH; AND BOX TSHIRTS WHICH GIVES MORE STRUCTURE THAT THE OVERSIZED FIT AND A SHORTER SHIRT LENGTH.

AVAILABILITY

WHY ARE SOME PRODUCTS NO LONGER AVAILABLE?

WE ARE A SEASONAL HOUSE, WITH NEW COLLECTIONS RELEASED THROUGHOUT THE YEAR. THOUGH WE MAY MAKE POPULAR DESIGNS AVAILABLE POST-SEASON, OR THROUGH COLABS. OUR NEWEST DESIGNS ARE HERE.

Get in touch

Have questions about your order, or a product?